Partial Match - When entering the first few characters of a last name Retail Pro can detect a partial match and display a user designed customer listing starting with the first possible record. All relevant fields are shown so that the associate can easily and accurately chose the correct identity.

Exact Match - When using a customer ID number (such as scanning a membership card) or other unique identifier the precise customer record is instantly accessed without any further keystrokes.

No Match - Pressing F3 provides the sales associate with a list of alternative look up choices. These alternatives extend the search capabilities to virtually any key field within the customer record.